Demo · the shop's side of the site

What lands on our counter, already written down.

Every page on this site answers a question that used to be a phone call. This is the other end: what Rae sees when someone books, approves a repair or picks a tire week. Sample data for a fictional shop.

New booking · 9:14 p.m. Tuesday

SAM B.

Vehicle
2014 Subaru Outback · 212,000 km
What they noticed
Grinding when I brake · Shakes on the highway
Their estimate floor
$449.00, from the counter on the services page
Came from
The Larkspur Bench page
Wants
Thursday, drop-off before 8

Nobody had to ask what the car is, what it is doing, or what they expect to pay. The confirmation text goes out at 8:15 the next morning.

The Harkness front counter: a clipboard of carbon-copy work orders, tagged keys on the board behind, a desk phone and a coffee mug

An approval without a phone call

The inspection report goes out with photos. The customer decides each line on their phone, and the counter tablet shows the result. The bill can only match, because the customer wrote the number.

  1. 11:40 a.m.

    Inspection No. 4211 sent: 2 red lines, 3 watch lines, 10 photos

  2. 11:52 a.m.

    Approved: front brakes $434.80. Not today: CV boot, saved to file

  3. 11:52 a.m.

    Reminder set: winter tires, September

  4. 12:15 p.m.

    Work started, and nobody played phone tag.

Tire season, spread over seven weeks

The changeover picker tells drivers which weeks are quiet. When people can see that, the two-week crush after the first snow flattens out.

Sep 14Sep 21Sep 28Oct 5Oct 12Oct 19Oct 26
Bookings per week, phone onlyWith the week pickerSample season for a fictional shop

The calls the site takes for us

Demo for a fictional shop. Harkness Auto & Tire is a Kootenay Made Digital concept build.