Winter ready bundle
$110 · on-rims changeover $60 + storage $60
Tires swapped, torqued, and the summer set tagged and racked until spring. Book both together and keep ten dollars.
Book it →
Coppervale, BC · Approved by you since 1987
Never get surprised by a repair bill again.
Photos of the problem before any work. A written price you approve from your phone. A bill that matches it to the dollar.
A year at the shop
- August: Road-trip season. Brakes and coolant before the passes, not after.
- October: Changeover month. The board fills by the second snowfall, so September books the bay.
- Midwinter: Mountain-route rules run to April 30. Wipers, batteries, brakes: the cold finds everything.
- Spring melt: Tires off, alignments on. The gravel and the potholes did their work; we undo it.
- August, again: Same bay, same rate, same promise. Open all year, every year since 1987.
The year, on one corner
Whatever month it is, the number behaves.
Shop rate
$118/hr
posted, not whispered
Diagnostic
$89
credited to the repair
Warranty
12 months / 20,000 km
in writing
Before we touch anything
photos + a call
every job, every time
JOB NO. 01The promise on paper
Every job starts on paper you can read.
Three lines, their arithmetic, and a total that did not move between the phone call and the till. You approve a number before any wrench comes out, and if the job changes, the work stops until you have said yes again.
Read a whole invoice, explained →JOB NO. 02The board out front
Three standing deals. The terms are on the sign.
No expiry-date games and nothing that needs a code. Lift any sign to read exactly what it includes, then say the website sent you and the counter already knows the price.
New to Coppervale
$79 · inspection, reg $118
Just moved to the valley, or buying used? A full hour on the hoist and a written report before winter meets your car.
Book it →
Tuesday oil mornings
$79 · oil service, reg from $89
Oil and filter before noon on a Tuesday, and the same set of eyes under the whole car that every oil change here gets.
Book it →Key drop
by the office door, any hour
Loaner bikes
all summer, helmets included
In-town shuttle
drop off, get a lift to work
Real coffee
from the roaster on Columbia
JOB NO. 03Start where you are
Two doors in. Same counter.
Something’s not right
A noise. A light. A pull.
Read what that sound usually means and what finding out costs, before you ever pick up the phone.
Look up your symptom →
Keep it running
Oil, tires, brakes, seasons.
The maintenance board with real prices on it, including the winter changeover that books our September solid.
See the board →
JOB NO. 04Said out loud
Four fair questions about shops like ours.
AAA found two out of three drivers distrust repair shops (2016 survey). We did not invent that problem, but we can answer it with mechanisms instead of adjectives.
“Will they invent work I don’t need?”
You get photos of the problem before we touch anything, and the worn part back in a bag afterward. Evidence at both ends of the job.
“Will the bill be bigger than the quote?”
The estimate is written and you approve a number. If anything changes, the work stops until you have said yes on the phone.
“How do I know the parts went in?”
Parts are billed at cost plus a stated 20 percent, the supplier invoice is yours to see, and the old parts come back with the car.
“Will I get talked down to?”
Every line on the bill explains itself in plain English. Ask twice and Rae answers twice. Nobody here sighs at a question.
The part nobody makes us do
12 months / 20,000 km on parts and labour.
BC has no law requiring a repair warranty at all. Ours is in writing on every invoice, because a promise you can hold is worth more than one you have to take on faith.
JOB NO. 05One job, end to end
What No. 4187 actually got.
What the driver heard
A grind from the front end, worse braking downhill into town.
What we found
Front pads at 2 mm and rotors scored past machining. Photos texted, estimate read out line by line, approved at 11:52 a.m.
What it cost
$503.80 before tax. The same number that was approved on the phone, because that is the only way a number leaves this shop.
What rode home in the trunk
The old pads and both rotors, bagged and tagged. Your old parts come back in a bag, or we recycle them for you and note it on the invoice. Your call, every time.
JOB NO. 06The ledger, not a carousel
Dated. Signed. Straight from the valley.
4.9 average across 212 valley reviews
“Rae called before replacing a sensor I would never have seen, sent a photo, and the bill landed four dollars under the estimate. I have been driving thirty years and have never had that happen.”
“Booked at nine at night from the couch. Text confirmation by 8:15 the next morning, truck done by three, and the photos of the old bushings arrived before the invoice did.”
Bring it by.
Book online any hour you like. We confirm within one business hour, or by 8:30 the next morning if you book after close. Or phone the counter at (250) 555-0187 between 8 and 5 and talk to a person who was just under a car.